Online banking allows you to carry out your banking transactions worldwide and at any time, flexibly and easily.
Clear account information, payment transactions, securities accounts, postbox and credit card statements on a daily basis.
For authentication and authorisation of orders, we offer you two TAN procedures and the electronic signature (HBCI with signature):
With this procedure, you determine the six digits transaction number (TAN) by TAN-generator, made available by us.
Alternatively with mobile TAN, you receive the TAN by SMS to the mobile number you have provided.
HBCI with Electronic Signature
By using HBCI with electronic signature your orders will be authorized by a generated and password-protected electronic signature. For this, you will need financial software installed on your computer and an external storage medium.
Of course, you may use all of the various procedures.
Our online shop contains individual online banking solutions (e.g. banking applications or the multi-banking financial software "windata").
Online banking customer support 06:00 a.m. to 10:00 p.m.:
Domestic (6 cents per call):
Phone +49 1802 0000 61
(plus mobile phone fees for calls from mobile phone networks)
International (6 cents per call):
Phone +49 201 3101-370
(available 24 hours)
Phone +49 800 588 78 25
International and from mobile network
Phone +49 201 31 01-102