Online banking
Online banking allows you to carry out your banking transactions worldwide and at any time, flexibly and easily.
Clear account information, payment transactions, securities accounts, postbox and credit card statements on a daily basis.
For authentication and authorisation of orders, we offer you two TAN procedures and the electronic signature (HBCI with signature):
TAN-Generator
With this procedure, you determine the six digits transaction number (TAN) by TAN-generator, made available by us.
Instructions for Use of TAN-Generator
Mobile TAN
Alternatively with mobile TAN, you receive the TAN by SMS to the mobile number you have provided.
Instructions for Use of mobile TAN
HBCI with Electronic Signature
By using HBCI with electronic signature your orders will be authorized by a generated and password-protected electronic signature. For this, you will need financial software installed on your computer and an external storage medium.
Of course, you may use all of the various procedures.
Our online shop contains individual online banking solutions (e.g. banking applications or the multi-banking financial software "windata").
Online banking customer support 06:00 a.m. to 10:00 p.m.:
Domestic (toll-free)
Phone 0800 72 33 982
International (6 cents per call):
Phone +49 40 3282 2332
Blocking Hotline
(available 24 hours)
Domestic (toll-free)
Phone +49 800 588 78 25
International and from mobile network
Phone +49 201 31 01-102